Job Description
We are seeking a proactive and personable Virtual Assistant to support our Melbourne Sales Team in reaching out to retail stores. This is an exciting opportunity to play a key role in representing Vision Brands Group Head Office and driving growth through relationship-building and brand introduction. The primary goal is to engage potential retail partners, present our brand portfolio, and create warm leads that will be nurtured into long-term partnerships. Once a store expresses interest in ordering and distributing our products, the Virtual Assistant will help facilitate a smooth transition to the next level of support.
This role is not a call-center position. Instead, the successful candidate will represent Vision Brands Group Head Office, ensuring that every interaction reflects professionalism, authenticity, and a genuine approach to customer connection.
Responsibilities
- Outreach & Relationship Building
- Initiate contact with retail stores, introducing the company’s brand portfolio and creating interest in our products.
- Lead Generation
- Develop and nurture warm leads by following up on initial outreach and tracking the progress of potential partnerships.
- Client Engagement
- Build strong, lasting relationships with retail decision-makers, ensuring all communications are professional, authentic, and tailored to individual store needs.
- Support Sales Team
- Work closely with the Melbourne Sales Team, passing on qualified leads and providing detailed updates on interactions.
- Brand Representation
- Act as a trusted representative of Vision Brands Group, ensuring that every interaction aligns with the company’s values of professionalism, authenticity, and excellent customer service.
- Database Management
- Maintain accurate records of outreach efforts and interactions, ensuring seamless communication with the wider team.
- Transition of Leads
- Once retail stores express interest in placing orders, facilitate the transition to the next level of sales support to ensure a smooth handover and continued customer satisfaction.
- Reporting
- Provide regular updates to the Sales Team on the status of outreach efforts, key challenges, and progress toward goals.
Requirements
- Strong Communication Skills
- Sales or Outreach Experience
- CRM & Reporting Proficiency
- Self-Motivated & Reliable
- Attention to Detail
- Adaptability
- Positive Attitude & Professionalism:
Benefits
- Competitive compensation package based on experience and skills.
- Flexible work hours and opportunity to work remotely.
- Access to a vibrant freelancer community and networking opportunities.
- Professional growth and skill development through continuous learning and training initiatives.
- HMO, paid leaves, and public holiday premium once certified.
Schedule
- Part-Time Freelance Work.
- 20 - 30 hours per week.
- Monday to Friday.
- Remote-based.